Returns

Returns Policy

We offer a 14-day return policy, giving you ample time to request a return within 14 days of receiving your item.

To be eligible for a return, items must be in their original condition and packaging.

If you are not completely satisfied with your purchase, you can return it to us for a refund or exchange* (*UK customers only) within 14 days of receipt. Please arrange for tracked return shipping and cover associated costs unless there has been a fault with your item. In such cases, please contact us at info@rosannacorfe.com.

Please note that all products are the full responsibility of the customer until they arrive back at the designated address. Once your return has been received, it will be processed within five to ten days.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue promptly and make it right for you.

Exchanges

The quickest way to receive the item you desire is to return the original item. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

Upon receipt of the returned product, you will be automatically refunded via your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund. While we will refund you for the cost of the item, please be aware that we do not offer refunds for shipping costs.